#HOW TO VERIFY WHATSAPP BUSINESS ACCOUNT HOW TO#

If this process seems too complex and you need a hand, we recommend that you create an account on our platform and contact our support team. Only a part of the requests (about 6 out of 10) are accepted and approved by WhatsApp. Note: WhatsApp does not guarantee the attribution of “verified company” to all companies that request it, despite the process described above. Once you have configured a line on WhatsApp’s Business APIs and chatted with the first 50 contacts, it will be possible, through a request to the chosen BSP, to ask WhatsApp to verify your company and consequently obtain (possibl y) the verified account green badge.

#HOW TO VERIFY WHATSAPP BUSINESS ACCOUNT HOW TO#

The main thing you have to understand is that WhatsApp does not verify companies directly: the verification process takes place through Facebook Business Manager ( you can find out how to verify your Facebook Business manager from here) and for this reason it is not possible to verify an account if it’s not based on WhatsApp’s Business APIs.ġ) It is not possible to verify a normal WhatsApp Business account Ģ) The green badge is only available for accounts on WhatsApp’s Business APIs ģ) To get access to the APIs, first you need to verify your Facebook Business Manager account Ĥ) Once the Business Manager account has been verified, it is necessary to go through a BSP (Business Solution provider) to configure a profile on WhatsApp’s Business APIs ĥ) Once you have configured a WhatsApp account through a BSP, you need to connect your WhatsApp account to a message management platform (ie : Callbell). We are aware that this is a lot of information and that, if you have never heard of WhatsApp Business’s APIs, the matter can be particularly complicated. Once the Facebook Business Manager account has been verified, it will be necessary to rely on a WhatsApp BSP (Business Solution Provider) to configure a profile on WhatsApp’s Business API. To gain access to WhatsApp’s APIs, each company must first verify their Facebook Business Manager account and this process is the first filter that WhatsApp uses to distinguish the legitimacy of a company. What does this mean? As you may know, WhatsApp launched a first version of its API in August 2018 this means that more structured companies can use external tools and platforms to manage the sending and receiving of messages through the messaging app, such as, for example, Callbell.

To understand how you can get the green badge on WhatsApp you first have to be aware that a company verification is only available for accounts based on WhatsApp Business’s APIs, while it is not possible to start the approval process if you are using a simple WhatsApp Business account. So let’s understand how you can the start of the verification process of your company by WhatsApp. Verifying your business on WhatsApp and getting the green badge assigned to validated WhatsApp accounts can become a fundamental factor for creating a relationship of trust with your customers and for the final consumer’s experience. Obtaining verification of your Business account on WhatsApp can help the company increase the credibility of its brand and build trust in customers when they choose WhatsApp as a communication channel for receiving support.Īlthough WhatsApp is an extremely effective channel when it comes to managing the relationship with customers, it is often tiring for a brand to be able to prove the ownership of the account, since everyone can easily create a WhatsApp Business account, without any limit as regards to the choice of the name or the profile picture.įor these reasons, it is not uncommon to hear stories of consumers being scammed through WhatsApp for contacting a WhatsApp Business account that does not belong to the company that they actually intended to contact.

How to verify whatsapp business account